Terms & Conditions
Last Updated: August 2026
Welcome to Cleaning Islamabad. By accessing our website or booking any service through our platform, you agree to the following Terms & Conditions. Please read them carefully before using our services.
Terms Conditions: 1. Our Services
Cleaning Islamabad provides residential, commercial, and specialized cleaning services, including house cleaning, deep cleaning, sofa and carpet cleaning, office cleaning, floor care, kitchen and bathroom cleaning, water tank cleaning, pest control, AC services, and other related services.
Service availability may vary depending on the customer’s location, selected service, and professional availability.
2. Booking
Customers can submit a booking request through our website or contact us through WhatsApp.
When making a booking, you are responsible for providing accurate information, including:
- Full Name
- Phone Number
- Booking Date
- Selected Service
- Service Requirements
- Location or address when requested
A booking request does not necessarily mean the service is confirmed. Our team may contact you to confirm the availability, pricing, date, and other service details.
3. Pricing & Payment
Service prices may vary depending on the type of service, property size, condition, location, required materials, and specific customer requirements.
The final price may be confirmed before or after assessing the service requirements.
Any additional work or requirements outside the originally requested service may result in additional charges, which will be communicated where reasonably possible.
4. Booking Changes & Cancellation
If you need to change or cancel your booking, please contact us as soon as possible.
We reserve the right to apply reasonable cancellation or rescheduling conditions where a professional has already been assigned or significant arrangements have been made for the booking.
5. Customer Responsibilities
Customers are responsible for:
- Providing accurate booking information
- Providing reasonable access to the property
- Informing us about any special requirements or potential hazards
- Removing or securing valuable and fragile personal belongings where appropriate
- Ensuring that the service area is reasonably accessible
Customers should inform our team about any specific instructions before the service begins.
6. Service Quality
We aim to provide professional, reliable, and high-quality services. However, the final result may depend on factors such as the condition, age, material, stains, damage, accessibility, and existing condition of the property or item being cleaned.
Certain stains, damage, odors, marks, or conditions may not be completely removable or repairable.
7. Service Providers
Services may be performed by trained professionals or service providers associated with our operations.
We expect all service providers to maintain professional conduct and provide services according to the agreed requirements.
8. Property & Personal Belongings
Customers should secure valuable, fragile, or sensitive items before the service begins.
Cleaning Islamabad will not be responsible for damage to items that were already damaged, unstable, improperly installed, excessively fragile, or affected by conditions that could not reasonably be identified beforehand.
9. Website Information
We make reasonable efforts to keep the information on our website accurate and updated. However, service availability, pricing, descriptions, and other information may change without prior notice.
We reserve the right to correct errors or update website content when necessary.
10. WhatsApp Communication
Our website may use WhatsApp to receive and manage booking inquiries.
By choosing to submit a booking through WhatsApp, you agree that your provided booking information may be transmitted through WhatsApp for the purpose of communicating with you and processing your service request.
11. Third-Party Services
Our website may contain links or integrations with third-party platforms such as WhatsApp, Google Maps, payment services, or other external websites.
We are not responsible for the content, availability, privacy practices, or policies of third-party services.
12. Prohibited Use
You agree not to use our website or services for:
- Fraudulent bookings
- Providing false information
- Abusive, threatening, or illegal activities
- Attempting to disrupt or damage the website
- Unauthorized access to our systems
- Any activity that violates applicable laws
13. Limitation of Liability
Cleaning Islamabad will make reasonable efforts to provide reliable services. However, we are not liable for indirect, incidental, or consequential losses arising from delays, service interruptions, circumstances beyond our reasonable control, or conditions outside the scope of the requested service.
14. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be published on this page with an updated Last Updated date.
By continuing to use our website or services after changes are published, you acknowledge the updated Terms & Conditions.
15. Contact Us
If you have questions about these Terms & Conditions, service bookings, cancellations, or any other matter, please contact Cleaning Islamabad through the contact information available on our website.
Cleaning Islamabad
Professional Cleaning & Home Services
Pakistan